Last updated: October 23, 2026
This Privacy Policy explains how Fiurisies collects, uses, stores, and protects personal information when you visit or make a purchase through our website.
1. Information We Collect
We may collect information you provide when you place an order, contact us, or use our website, including:
- Your name
- Billing and delivery address
- Email address
- Phone number, where provided
- Order and transaction information
- Product and purchase details
- Customer service and communication information
- Technical information such as IP address, browser type, device information, and website usage data
2. How We Use Your Information
We may use personal information as reasonably necessary to:
- Process and fulfil orders
- Arrange delivery
- Process payments
- Communicate with you about orders and enquiries
- Handle returns, refunds, and customer support
- Improve our website, products, and services
- Prevent fraud and protect our business and customers
- Comply with applicable legal, accounting, tax, and regulatory requirements
- Measure advertising and marketing performance where applicable
3. Payment Information
Payments may be processed through third-party payment providers. We do not intentionally store complete payment card numbers or security codes on our own systems. Payment information may be handled by the relevant payment provider in accordance with its privacy and security practices.
4. Sharing Your Information
We may share personal information with third-party service providers where reasonably necessary to operate our business. These providers may include payment processors, delivery providers, technology providers, customer support services, analytics providers, and advertising partners.
We do not sell personal information. Information is shared only where appropriate for the purposes described in this policy, with your consent where required, or where otherwise permitted or required by applicable law.
5. Google and Advertising Services
Where applicable, we may use Google and other advertising or analytics services to understand website activity, measure advertising performance, and show relevant advertising.
These services may use cookies, pixels, tags, or similar technologies. Where legally required, we will request appropriate consent before using non-essential tracking technologies.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide essential functionality, remember preferences, understand website usage, and support advertising or analytics where applicable. You may be able to manage cookie preferences through our website’s available cookie settings and your browser settings.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. Our website may use HTTPS and SSL/TLS encryption for secure communications. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
8. How Long We Keep Your Information
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer service, accounting, tax, legal compliance, fraud prevention, dispute resolution, and regulatory requirements.
9. Your Privacy Rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information, as well as restriction of processing or objection to certain processing activities. You may also have the right to request a copy of certain information or lodge a complaint with the relevant data protection authority.
To exercise your applicable privacy rights, please contact us using the email address listed below. We may need to verify your identity before processing a request.
10. Marketing Communications
If you receive marketing communications from us, you may unsubscribe at any time by following the unsubscribe instructions provided or by contacting us. We will process your request in accordance with applicable law.
11. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can review the matter and take appropriate action.
12. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of websites that we do not operate. We encourage you to review their privacy policies before providing personal information.
13. International Data Transfers
Some of our service providers may process personal information outside the United Kingdom. Where applicable, we will take appropriate steps to ensure that international transfers comply with relevant data protection laws.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal obligations. Any changes will be posted on this page together with an updated revision date.
15. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact us using the details below.
Fiurisies
1192 Stratford Road
Birmingham, England B28 8AB
United Kingdom
Email: [email protected]
Website: https://fiurisies.shop